Careers

Careers

“United cares about their employees and is a great place to work; they understand work/life balance”

– N.R., United Insurance employee since 2000

 

Employment Opportunities

Why Work at United Insurance?

For over 150 years, United Insurance has been devoted to providing the best service to our communities by building long-lasting relationships, creating meaningful impact, and by having our client’s best interest at heart. We strive to provide that same service and commitment to our employees.

Community-building has been at the core of our business, and that starts with our staff. United Insurance understands the importance of not only developing, but nourishing relationships with our employees, local communities, business partners, and families. Supporting these relationships is fundamental to our day-to-day operations and to the success of our team.

A company-wide dedication to educate ourselves beyond industry standards is accomplished by providing our staff with continuing education and professional designation opportunities. Our goal is to foster an internal community of life-long learners who feel confident in their role and can, in turn, provide the best service for our clients.

United Insurance’s reputation and commitment are made possible by our devoted staff. United Insurance is constantly looking for professional and driven individuals who align with our values and culture. If you’re interested in joining our team, we’d love to hear from you.

 

Contact HR

Employee Benefits

United Insurance provides a comprehensive and competitive package offering health, dental, vision, life, and disability benefits. The health and well-being of our employees and their families is a top priority which is why we strive to provide coverage that fits the needs of our team.

 

 

We are committed to helping our employees find real work/life balance solutions. Our corporate wellness program encourages fitness, outdoor activities, and getting involved in community events.

 

We support our employees’ financial well-being and planning for their future. We offer a 401(k) retirement savings plan with a generous company match and access to financial planning and educational programs.

 

 

We invest in our employees and encourage lifelong learning. We believe we can best serve our clients when our team has accurate and up-to-date information in risk management and insurance products. We offer continuing education reimbursement for employees furthering their education and attaining certification in their specialties.

 

United Insurance was founded with a goal of helping our neighbors. That goal remains today and can be seen in our commitment to community and to always doing the right thing. It’s why we encourage our employees to partner with our clients and neighbors to give back to the local communities where we live and work.

 

A spirit of collaboration fuels our company every day. Individuals, teams, and departments work together to create solutions for our clients and communities. We are open-minded and respectful of our differences while collectively living United Insurance’s values. We thrive in a supportive environment that offers approachable leadership, professional development, and work-life balance.

 

Employment Opportunities

Account Executive - Auburn

Are you looking for a change? United Insurance is hiring an experienced Account Executive to join their agency located in Auburn, Maine. As an Account Executive, you should possess superior sales skills, have a strong desire to succeed, be self-motivated, be able to multi-task, thrive in a fast-paced environment, enjoy working with people and manage detailed work, and possess computer skills, while maintaining a positive “can-do” attitude.

The Account Executive is primarily responsible for soliciting new business and retaining established accounts and works closely with the Account Manager.

United Insurance offers a positive work environment, a comprehensive benefits package including PTO, paid holidays, group health insurance, short and long-term disability insurance, Section 125 plan, 401(k) with match, and more.

Primary Responsibilities:

  • Prospect for business based on your local networks and community connections.
  • Develop account and cross sell all available insurance products.
  • Generate and pursue new client opportunities.
  • Follow-up with clients after initial meetings and conversations.
  • Retain clients by maintaining solid client relationships.
  • Maximize growth and retention through superior customer service.
  • Work with Account Managers to prepare proposal and present to clients.
  • Work with Account Managers to complete pre-underwriting, information gathering, and coverage analysis as needed.
  • Maintain a professional connection among clients, the agency, and carriers.
  • Provide professional risk management advise to clients and prospects.
  • Participate in continuing education programs in both insurance and sales.

Job Qualifications:

We are looking for a person who has excellent networking capabilities, will fit with our culture, comes to work with a positive attitude, and understands the importance of quality customer service.

An active Maine Property & Casualty license and sales experience is recommended but not required; consideration will be given to an unlicensed candidate. If unlicensed, it will be necessary to obtain a P&C license within 90 days of employment. When applying please include your resume and cover letter.

Apply

Account Executive - Bangor

Are you looking for a change? United Insurance is hiring an experienced Account Executive to join their agency located in Bangor, Maine. As an Account Executive, you should possess superior sales skills, have a strong desire to succeed, be self-motivated, be able to multi-task, thrive in a fast-paced environment, enjoy working with people and manage detailed work, and possess computer skills, while maintaining a positive “can-do” attitude.

The Account Executive is primarily responsible for soliciting new business and retaining established accounts and works closely with the Account Manager.

United Insurance offers a positive work environment, a comprehensive benefits package including PTO, paid holidays, group health insurance, short and long-term disability insurance, Section 125 plan, 401(k) with match, and more.

Primary Responsibilities:

  • Prospect for business based on your local networks and community connections.
  • Develop account and cross sell all available insurance products.
  • Generate and pursue new client opportunities.
  • Follow-up with clients after initial meetings and conversations.
  • Retain clients by maintaining solid client relationships.
  • Maximize growth and retention through superior customer service.
  • Work with Account Managers to prepare proposal and present to clients.
  • Work with Account Managers to complete pre-underwriting, information gathering, and coverage analysis as needed.
  • Maintain a professional connection among clients, the agency, and carriers.
  • Provide professional risk management advise to clients and prospects.
  • Participate in continuing education programs in both insurance and sales.

Job Qualifications:

We are looking for a person who has excellent networking capabilities, will fit with our culture, comes to work with a positive attitude, and understands the importance of quality customer service.

An active Maine Property & Casualty license and sales experience is recommended but not required; consideration will be given to an unlicensed candidate. If unlicensed, it will be necessary to obtain a P&C license within 90 days of employment. When applying please include your resume and cover letter.

Apply

Account Executive - Portland

Are you looking for a change? United Insurance is hiring an experienced Account Executive to join their agency located in Portland, Maine. As an Account Executive, you should possess superior sales skills, have a strong desire to succeed, be self-motivated, be able to multi-task, thrive in a fast-paced environment, enjoy working with people and manage detailed work, and possess computer skills, while maintaining a positive “can-do” attitude.

The Account Executive is primarily responsible for soliciting new business and retaining established accounts and works closely with the Account Manager.

United Insurance offers a positive work environment, a comprehensive benefits package including PTO, paid holidays, group health insurance, short and long-term disability insurance, Section 125 plan, 401(k) with match, and more.

Primary Responsibilities:

  • Prospect for business based on your local networks and community connections.
  • Develop account and cross sell all available insurance products.
  • Generate and pursue new client opportunities.
  • Follow-up with clients after initial meetings and conversations.
  • Retain clients by maintaining solid client relationships.
  • Maximize growth and retention through superior customer service.
  • Work with Account Managers to prepare proposal and present to clients.
  • Work with Account Managers to complete pre-underwriting, information gathering, and coverage analysis as needed.
  • Maintain a professional connection among clients, the agency, and carriers.
  • Provide professional risk management advise to clients and prospects.
  • Participate in continuing education programs in both insurance and sales.

Job Qualifications:

We are looking for a person who has excellent networking capabilities, will fit with our culture, comes to work with a positive attitude, and understands the importance of quality customer service.

An active Maine Property & Casualty license and three years’ experience is required.

Apply

Employee Benefits Account Manager - Yarmouth

United Insurance is hiring an Employee Benefits Account Manager to join their agency located in Yarmouth, Maine. The Account Manager is responsible for day-to-day management of their assigned book of business. While working as a team member in the Employee Benefits Division, the Account Manager works closely and collaboratively with all other team members to ensure service deliverables meet and exceed client expectations and will serve as the clients’ main point of contact for any benefit-related service needs.

We provide a positive work environment, a comprehensive benefits package including PTO, paid holidays, group health insurance, short and long-term disability insurance, Section 125 plan, 401(k) with match, and more.

Primary Responsibilities:

  • Manages and maintains assigned book of business in conjunction with internal team members
  • Works closely with Benefits Consultants to assist with the renewal process
  • Researches and resolves day to day client issues
  • Conducts enrollment meetings as needed
  • Assists clients with 5500 forms and other compliance filings, as applicable
  • Assists in growing the book of business through cross-sale opportunities when available
  • Builds relationships with clients through proactive communications
  • Effectively and efficiently manages complex accounts and high-level service deliverables

Requirements:

  • Must be self-motivated and disciplined
  • Possess excellent written and verbal communication skills
  • Possess strong organizational skills
  • Must be very detail-oriented
  • Ability to thrive in a fast-paced environment

Experience:

  • 1+ years’ experience in account management or in a consultative role, required
  • Prior experience in broker agency or benefit administration firm, preferred
  • Current Life and Health license, preferred
  • Thorough knowledge of health and ancillary products, preferred
  • Working knowledge of all Microsoft Office products, required
  • Familiarity and practical knowledge of quoting process and tools, preferred
  • Bachelor’s Degree, preferred

When applying please include your resume and cover letter.

Apply

IT Associate - Portland

United Insurance is hiring an IT Associate to join their agency located in Portland, Maine. This position is responsible for Information Technology teamwork to keep the United Insurance Systems running smoothly in order that we can continue to serve our customers within our technology environment. This will involve a very broad set of responsibilities. Among them:

  • Help Desk Assistant
    • Respond to Staff emails to troubleshoot and fix technology issues
    • Utilize the tools available to help, among them: support chat with Applied Epic, shadowing employees, Teamviewer, Citrix StoreFront, etc.
    • Refer issues that can’t be solved internally to our Technology Partner: Systems Engineering
    • Support the various software products that United Insurance utilizes to troubleshoot and fix issues. This includes: Microsoft Office 365 Suite, DocuSign, Applied Epic, etc.
    • Assist staff with password issues and changes in coordination with the Systems Administrator. Confidentially maintain and update a UIG master list
    • Assist staff with phone issues, phone setup, headset issues, and Jabber setup
    • Assist staff with Exchange and Active Directory issues
    • Communicate with all employees on downtime and status updates
  • With Applied Epic as our company’s agency management system, this position will be involved with the management of that tool, including:
    • New Employee setup and profile creation, as well as the deactivation of terminated employee profiles
    • Troubleshooting issues including printing, procedure errors, navigation, lockups, etc
    • Managing form letters and changes and updates to those letters as needed
    • Run reports for management as needed and maintain scheduled reports in a generic login profile named “Accounting” to ensure the jobs in queue run normally
    • Perform policy workload reassignments and maintain system security levels for staff
    • Assist staff with issues with the Epic RealTime tool
  • Team with the Systems Administrator to ensure that the daily policy download runs successfully
  • Help manage and track our technology equipment and hardware. This will include ordering new and replacement PC’s, thin clients, phones, headsets, keyboards and other peripherals. Configuring this equipment as needed, and occasional onsite visits for installation, testing and troubleshooting will be necessary
  • Manage the CSR24 client portal, which will include adding clients and staff profiles, assisting the Account Manager with onboarding and training clients, assisting with client passwords and unlocks, and working with the new MobileInsured mobile app implementation and roll out
  • Update, manage and maintain the UI Website. This will include activities such as updating news, maintaining employee profiles and photos and managing mail traffic coming from the site to info@unitedinsurance.net
  • Serve as the administrator for the company’s Technology Committee, organizing and scheduling meetings, taking and distributing minutes and communicating as necessary
  • Network Administration duties related to the Citrix thin client and Cisco phone environment
  • Manage email traffic associated with licensing and compliance issues and contribute to solutions and setup in regards to licensing and compliance with Carriers and various states.
  • Work on special projects as assigned; CSR24 MobileInsured, creating and consolidating forms, questionnaires, and supplemental applications

Requirements

  • An Education in the IT Field, with ideally a minimum of a 2 year degree
  • 2 – 3 years of full time IT, Helpdesk, and systems administration experience
  • Experience in the Citrix and Thin Client environment as well as with Cisco Phones
  • A positive attitude, a personable nature, and plenty of patience with our fellow employees. When they reach out to the help desk, they’re typically trying to help a customer and are feeling very frustrated and stressed. You will need to help diffuse some of that, not add to it.
  • A team player mindset where we work together to share information freely to solve problems, help our staff work more efficiently, make process improvements, and advance the company’s service quality

A cover letter is required.

 

Apply

Personal Lines Account Manager - Presque Isle

United Insurance is hiring a Personal Lines Account Manager to join their agency located in Presque Isle, Maine. To succeed in the Personal Lines Account Manager position, you should be self-motivated, be able to multi-task, thrive in a fast-paced environment, possess computer skills, enjoy working with people and manage detailed work, while maintaining a positive attitude.

While working as a team member in the Personal Lines Division, the Account Manager is responsible for maintaining a high level of customer service to retain established accounts and to help acquire new accounts.

We provide a positive work environment, a comprehensive benefits package including PTO, paid holidays, group health insurance, short and long-term disability insurance, Section 125 plan, 401(k) with match, and more.

Primary Responsibilities:

  • Maintaining a professional connection among clients, the agency, and company underwriter.
  • Manage several projects simultaneously.
  • Review and process mail using personnel and procedures in place for support.
  • Respond to daily telephone calls and requests for ID cards, Binders, Broker of Record request, Cancellations, and Reinstatements, for example.
  • Request policy amendments.
  • New business and policy renewal marketing. Includes preparation of applications, rating, forwarding to designated companies, soliciting quotations, and then communicating information to the Client.
  • Preparation of new business or renewal proposals and summaries as needed.
  • Check monthly renewal list which includes review of renewal policies, making any changes on coverages as appropriate. Also includes follow up to the Insurance Carrier for any policies not received by renewal date.

Job Qualifications:

We are looking for a person who will fit with our culture, comes to work with a positive attitude, and understands the importance of quality customer service.

An active Maine Property & Casualty license and preferably 2 years’ experience is recommended, although consideration will be given to an unlicensed candidate. If unlicensed, it will be necessary to obtain a P&C license within 90 days of employment. When applying please include your resume and cover letter.

Apply

Human Resource Generalist - Portland

United Insurance is hiring a Human Resource Generalist to join their Portland, Maine location.

United Insurance is growing, and we are looking for a motivated individual who will join our company, grow with us, and have some fun along the way. This position reports to the Director of Human Resources and will be responsible for a broad set of duties. Among them (but not necessarily limited to):

  • Process bi-weekly payroll utilizing ADP Workforce Now
  • All agency commission compilation for payroll
  • Employee benefit enrollments and invoicing
  • Assist with recruiting efforts
  • New hire onboarding
  • Employee offboarding
  • Verifications of employment
  • 401k administration- enrollments, changes, and rollovers
  • PTO management and policy updates
  • Company-wide timecard management
  • Performance appraisal reporting and coordination
  • Preparation for annual audits – payroll, 401k
  • Reporting as needed for Director of HR – compliance, annual raises, and budgets
  • Leave/FMLA management, tracking, and payroll coordination
  • Update and maintain personnel and benefit files
  • Initial new hire carrier appointments
  • Special projects and duties as assigned

Requirements

  • Minimum 3-5 years’ experience in some HR capacity
  • Strong interpersonal skills
  • Clear communication, both written and oral
  • Ability to use good judgement and maintain a high level of confidentiality and sensitivity
  • Proficient in Microsoft Office Suite, specifically Outlook and Excel

Benefits

United Insurance provides a comprehensive benefits package including competitive PTO, paid holidays, group health insurance, short and long-term disability insurance, Section 125 plan, 401(k) with a generous employer match, a positive work environment, and much more.

Apply

Receptionist - Fort Kent

United Insurance is hiring a Receptionist to join our agency located in Fort Kent, Maine. To succeed in the Receptionist position, you should be flexible, self-motivated, able to multi-task, thrive in a fast-paced environment, possess computer skills, and enjoy working with people.

We provide a positive work environment, a comprehensive benefits package including PTO, paid holidays, group health insurance, short and long-term disability insurance, Section 125 plan, 401(k) with match and more.

Primary Responsibilities:

  • Greet and assist clients and visitors
  • Answer all incoming calls and assist/forward as appropriate
  • Distribute incoming emails and faxes to appropriate person
  • Take client payments and resolve billing issues (refer to Account Manager as needed)
  • Update client database management system
  • Sort incoming and outgoing mail
  • Process In/Out deposits and enter in QuickBooks
  • Reconcile monthly bank statements
  • Process daily cash receipts and deposits
  • Process direct bill payments
  • Track petty cash and requests for reimbursement
  • Process pending cancellations, reinstatements and claim acknowledgements
  • Assist Account Managers with client claims data entry and updates
  • Print Invoices and ID cards
  • Troubleshoot copier issues with service provider
  • Manage office calendar and meetings
  • Order office supplies and track inventory
  • Collect and submit all staff time cards, weekly
  • Support Account Managers in day-to-day operations as needed

We are looking for a person who will fit with our culture, come to work with a positive attitude and understand the importance of quality customer service. Bilingual French is a plus.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location:  6 E Main St, Fort Kent, ME 04743

Apply

Personal/Commercial Lines Account Manager - Van Buren

United Insurance is seeking a dynamic individual to join our agency located in Van Buren. To succeed in the Account Manager position, applicant should be motivated, able to multi-task, thrive in a fast-paced environment, possess computer skills, enjoy working with people and have the ability to manage detailed work, while maintaining a positive attitude.

The Account Manager is responsible for maintaining a high level of customer service to retain established accounts and to help acquire new accounts. This includes:

  • Maintaining a professional connection among clients, the agency and company underwriter.
  • Manage several projects simultaneously.
  • Review and process mail using personnel and procedures in place for support.
  • Respond to daily telephone calls and requests for ID cards, Binders, Broker of Record request, Cancellations, and Reinstatements, for example.
  • Request policy amendments.
  • New business and policy renewal marketing. Includes preparation of applications, rating, forwarding to designated companies, soliciting quotations and then communicating information to the Client.
  • Preparation of new business or renewal proposals and summaries as needed.
  • Check monthly renewal list including review of renewal policies, making any changes on coverages as appropriate. Also includes follow up to the Insurance Carrier for any policies not received by renewal date.
  • Work with the Accounting Department regarding insured billing, as well as commission errors.

We are looking for an individual who will fit with our culture, come to work with a positive attitude and understand the importance of quality customer service.

Advancement opportunities exist for the right candidate.

Requirements: An active Maine Property & Casualty license and preferably 2 years’ experience is recommended, although consideration will be given to an unlicensed candidate. If unlicensed, it will be necessary to obtain a P&C license within 90 days of employment. To be considered, please forward your resume and cover letter.

Benefits: We provide a positive work environment, a comprehensive benefits package including PTO, paid holidays, group health insurance, disability insurance, Section 125 plan, 401(k) with match and more.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay

License/Certification:

  • Insurance Producer License (Preferred)
  • Life Insurance License (Preferred)

Work Location: 72 Main St, Van Buren, ME 04785

Apply