Communication and Trust Form the Bedrock of a Good Relationship
M&H Construction has been providing the Rangeley Lakes Regions with commercial and residential excavation, road building, and logging services for over 40 years. From bonding to general liability, to a comprehensive equipment policy, United Insurance has been a trusted partner for M&H, supporting them to operate safely and successfully. Beyond being a mere business partner, United Insurance is a neighbor to M&H, and part of the same community. “I could drop every bond in the mail, but I never do,” shares Nikki Knowles, United Insurance Agency Manager and Account Executive. “Building a relationship is about being face-to-face. I like dropping by to say ‘Hi’ and make sure everything is OK. Everytime [M&H Office Manager] Kenny needs something, we’re there.” Kenny Haley has felt the difference working with Nikki and her team at United Insurance. He shares, “Nikki has done a wonderful job since day one. She’s taken us to a whole new level. United Insurance is always looking at what they can do to help us. At renewal time, Nikki comes and sits down with us to review our policy. If we have any concerns, the team gets us answers. They take care of us. It’s a big relief knowing that if we need something, we get it.”